Optical
Features
Optical retail software: every feature, in one list
Everything iVendNext does for an optical chain, grouped by the jobs your stores do every day: the eye test, the lens rule at the till, lab orders and collection, frames and stock, customers and head office.
The eye test
Every customer's prescription, on file in every store
Written by your optometrists, read by store staff.
- Eye prescriptions on fileSpectacles or contact lenses, the test date and the last day it is valid.
- Each eye's valuesEach eye's sphere, cylinder, axis, addition and prism, the pupil distances and a contact lens fit.
- Another practice's prescriptionNotes, and a scan of another practice's prescription, kept with it.
- Valid untilThe prescription's last valid day is the last day the till accepts it.
- On the customer's recordListed on the customer's record beside their lab orders, and read the same way in every store.
- The prescription stays yoursPrescriptions live in your own iVendNext. At Pay the priced sale goes to a check that asks only which kind of prescription the customer has and until when, never a lens value, and writes nothing.
At the till
Lenses sold only against a prescription in date
The lens rule at Pay, on the tills you choose.
- The lens rule at PayA lens line is refused when the customer has no prescription of its kind in date, and the cashier reads which line and why.
- Lens groups you markSpectacle lenses need a spectacle prescription, contact lenses a contact lens one; plano lenses can be marked not needed.
- Frames sell as alwaysFrames, sunglasses, solutions and accessories sell freely.
- The tills you chooseAn optical counter inside a pharmacy or a department store holds the lens rule on its own tills; the store's other tills sell as they always do.
- One till on terminal, tablet and phoneThe same iVendNext POS on the counter terminal, a tablet in the fitting area and a phone. Staff train once.
- Selling when the line dropsSupported sales carry on when the connection drops; lens lines sold then are flagged for review.
- Returns and exchangesAt the same till, with the lens rule judging only what an exchange sells.
- Counter hardwareScanners, cash drawers, receipt printers and customer displays at each counter, tried with your partner before you go live.
Lab orders and collection
Every pair of glasses followed to the customer's hands
From the order and the deposit to collection.
- Lab orders from the prescriptionMade from the prescription, its values copied, with the lab, frame, lenses, coatings, fitting heights and the store to collect at.
- Every step of the jobOrdered, sent to the lab, ready to collect, collected, or sent back to the lab for a remake.
- A job sheet for the labPrinted from the lab order: each eye's values, the pupil distances and fitting heights, the frame and lenses.
- Orders to chaseA list of the lab orders to chase, the oldest due first.
- Deposits on an orderA deposit taken at the till when the glasses are ordered, and the rest when they are collected.
- The sale it belongs toThe lab order keeps the till sale it belongs to, and the date it is due back from the lab.
Frames and stock
Frames and lenses in the store that sells them
Stock kept store by store, and moved where it sells.
- Frames by model, colour and sizeOne frame model with its colours and sizes, each with its own stock.
- Lenses and accessories by groupFrames, spectacle lenses, contact lenses, solutions and accessories, each in its own item group.
- Stock where it sellsFrames and contact lenses visible store by store, and moved to the store that sells them.
- iVendNext HandheldReceive goods, count stock, move it between stores and queue labels, on a handheld or a phone.
Customers and repeat visits
Customers who come back
Prescriptions, lab orders, purchases and loyalty on one record.
- One record per customerPrescriptions, lab orders, purchases and loyalty together, and repeat visits recognised at the till.
- Your own noticesYour own e-mail can tell a customer their glasses are ready to collect, or that an eye test is due.
- Post-sale feedbackA manager presses Send, and each recent till customer gets your own message with a link; the answers come back by store. Walk-in customers are never asked.
- iVendNext LoyaltyPoints on what customers buy, spent at the till.
- WhatsApp messagesReceipts and campaigns to your customers, from your own WhatsApp Business account.
- Prices and promotionsYour own offers on frames and accessories, worked out at the till.
Head office and your ERP
One chain, beside the ERP that keeps your books
Your ERP keeps the books. iVendNext runs the stores.
- Central purchasingStore demand combined into purchase orders, received store by store.
- Permissions and auditWho may write a prescription, who may read one, and the audit trail.
- SAP Business OneYour books on SAP Business One, your stores on iVendNext, with the sales and returns sent back to it.
- AcumaticaAcumatica keeps your books and master data; iVendNext runs your stores and sends the sales and returns back.
- SAP S/4HANA, NetSuite and Sage X3iVendNext connects to each of the three, and sends the sales and returns back.
- Any other ERPA regional ERP included, connected by your iVendNext partner with the iVendNext partner kit.
Make it yours
Built around how your chain works
A feature your stores need beyond this list, or a change to fit your own processes, is built on the iVendNext platform by your iVendNext partner or your own IT team. Many examples are ready to copy in the iVendNext App library, and the developer kit is open to everyone on the developer site and on GitHub.
Talk to us about your optical stores
Tell us how your stores and your lab work. We will show you the features that fit, and the iVendNext partner who can set them up near you.
Building retail solutions for optical retailers? Talk to our partner team.
As of 25 October 2026. iVendNext makes no clinical claim.
