A beauty store is a shop that lives on its members.
iVendNext runs the shop: the till, the stockroom, the price list, promotions and returns. It already tracks each lot by its expiry date, so a beauty store is set up, not rebuilt. Apps from the App library add your own loyalty programme, coupon rules and markdowns on short-dated lots. You keep the ERP you already own.
We run the shop. Beauty is how you set it up.
Your ERP knows what your stock is worth and what you have on order. Which member came back, which lot of serum sold first, whether a lipstick may come back: that happens at the till and on the shop floor, so it belongs with the till. iVendNext is the retail layer beside your ERP.
Nothing in iVendNext is rebuilt for beauty. Lots with their expiry dates, customer groups, promotions and returns are part of the shop; apps from the App library add your loyalty programme and the rest. Around it all is the work that makes it yours: setting it up, connecting your ERP and web shop, and building what your chain needs on top of our apps. An iVendNext partner can do that for you, or your own team can.
Your ERP and web shop stay where they are. The till sits on the shop, and the apps plug into both. Inside the dashed line is what your iVendNext partner, or your own team, sets up and extends.
A menu, not a bundle
Most of what a beauty store needs is in the till and the shop already. The App library adds the rest, one app at a time. Take what your stores need and leave the rest. There is no separate price for beauty.
In the till
Lots and expiry dates
Till and shopEvery serum, cream and sunscreen sold in date.
- Each lot carries its expiry date from receiving to the sale.
- The lot that expires first is offered first.
- An expired lot is not offered at the online till.
- Who uses it
- Stock clerks receive lots; the cashier sells them.
Promotions and what goes with it
Till and shopThe season's offers, the same at every till that runs them.
- Buy one get one, a fixed price for a set, a discount on the whole sale, and coupons, by date and store.
- A member discount set as a promotion for a customer group.
- Products that go together, such as a cleanser with a serum, suggested at the till when one is scanned.
- Who uses it
- The marketing manager sets them; the till applies them.
Returns for cosmetics
TillClear rules for what can come back.
- Which products can be returned, and in how many days, set per product.
- Return from the receipt, all of a line or part of it; stock and money follow the original sale.
- A return without the receipt needs a manager's approval; an exchange settles in the same visit.
- Who uses it
- The cashier; the store manager approves exceptions.
Advisors and stores
TillCredit the advisor, and keep the sale when the shade is elsewhere.
- Each sale credited to the advisor who served the customer, for the commission report.
- The out-of-stock sheet shows the other stores that have it, and the cashier can order it for the customer.
- The same till on the counter, a tablet or a phone on the floor.
- Who uses it
- Advisors and cashiers; the store manager reads the commission report.
In the App library
Customer-owned loyalty
Your own plans, tiers and cash back, kept in your iVendNext; a member's plan and cash back on a till key. Installed with a key from iVendNext or your partner; a service hosted by CitiXsys, the company behind iVendNext, reads new customers and sales to work out the cash back.
Retail manager, store managerCustomer code check
A code texted to the member's phone before their account is used at the till. A service hosted by CitiXsys in the US writes the code; the text goes from your iVendNext by your own SMS gateway.
Managers, cashierCoupon rules
A coupon for a first purchase only, or only for one customer group, checked at Pay. A service hosted by CitiXsys reads your rules and writes nothing.
Retail manager, marketing managerGift card on spend
A sale over your threshold earns your own gift card, spendable after a hold. A service hosted by CitiXsys reads your sales, returns and customers and writes the gift cards.
Retail manager, store manageriVendNext Loyalty
Points earned on purchases and spent at the till, with the balance shown during the sale. Installed by your partner.
Cashier, marketing managerExpiry markdown
Lots near their expiry date marked down by your own steps; the till rings each lot at its own price. Each press sends the ticked lots to a service hosted by CitiXsys, which keeps nothing of it.
Item manager, cashierAlso serves grocery and pharmacyUnit codes at the scan
Sell a single pack by its own printed code; a unit marked sold is refused. Nothing leaves your shop.
Stock manager, cashierAlso serves pharmacyPost-sale feedback
A manager sends each recent customer your question; answers by store. A service hosted by CitiXsys in the US writes the requests, and answers pass through it.
Retail manager, store managerWhatsApp messages
Receipts, order confirmations and campaigns through your own WhatsApp Business account. Installed by your partner.
Store manager, marketing managerWooCommerce web shop
Products, prices and stock to your web shop; paid orders and refunds back. Installed by your partner.
Web shop teamClick and collect
The web orders a store must pick and hand over, and who collected each one. Nothing leaves your shop.
Store manager, stock clerkSee every app with its screenshots and set-up guide.
The app map. Every app here is in the App library today. Expiry markdown and Unit codes at the scan serve other industries too; the till underneath is the same for all of them.
What your beauty store uses with no app at all
These parts of the shop are set up, not rebuilt.
- Items and lotsEach product with its barcode; lots with their expiry dates.
- Price listsBy store or customer group.
- Stock by storeEvery lot's stock in every store and warehouse, and transfers between them.
- Central purchase ordersRaised once for all stores, and received at each store.
- Gift setsA set up as one product in the back office, with stock taken off each piece when it sells.
- Customer groupsYour members' groups, and past purchases on each customer's record.
- ReportsSales by item and store, stock by store, stock balance, gross profit, sales person commission.
- Permissions and auditTill profiles, roles, a manager's approval, the audit trail.
Four beauty retailers, four starting points
No store needs every part. Start from the retailer closest to yours, then add or drop apps against your own list of requirements.
| A cosmetics and skincare chain | A fragrance boutique group | A beauty and wellness chain with its own loyalty programme | A beauty retailer with a web shop | |
|---|---|---|---|---|
| In the till and the shop | ||||
| Lots and expiry | Yes. Earliest expiry first | Where products carry a date | Yes. Earliest expiry first | Yes |
| Returns | Yes. Returnable products and return days set per product | Yes. A manager approves exceptions | Yes. Return days per product | Yes. Web refunds come back too |
| Advisors | Yes. Each sale credited for commission | Yes. Selling from a tablet on the floor | Optional | Optional |
| Apps | ||||
| Members and offers | Coupon rules, iVendNext Loyalty | Gift card on spend, coupon rules | Customer-owned loyalty with customer code check | Coupon rules, gift card on spend |
| Dated stock | Expiry markdown | Unit codes at the scan | Expiry markdown, unit codes at the scan | Expiry markdown |
| Stay in touch, sell online | Post-sale feedback | WhatsApp messages | WhatsApp messages, post-sale feedback | WooCommerce, click and collect |
| What your partner, or your team, adds | ||||
| Set-up and extensions | Lots loaded, the ERP link, seasonal price lists | Gift sets set up, coupons on a whole range | Your plans and tiers loaded, your own loyalty rules on our app | The WooCommerce link, the collection stores, WhatsApp templates |
From the first conversation to a live store
An iVendNext partner near you usually runs these steps with you; a team with its own developers can run them itself. iVendNext gives the product, the apps and the guides at every step.
- Fit check. Put your own list of requirements against the menu in section 2. What the till, the shop and the apps meet unchanged is ready; the rest is set-up or an extension.
- Set up the shop. Stores, tills and users, as for any retailer. Connect your ERP: SAP Business One, SAP S/4HANA, Acumatica, NetSuite or Sage X3, or any other ERP your partner connects with the iVendNext partner kit. Your ERP's master data loads first.
- Items and lots. Your products and barcodes, the products sold by lot with their expiry dates, the pick order, return days per product and the products that cannot come back.
- Members and plans. A customer group for each loyalty plan, with a promotion for its member discount, then your plans and the plan a new customer joins.
- Prices and offers. Price lists by store or customer group, the season's promotions, your coupons and your markdown steps.
- Install the apps your stores need: a loyalty app, customer code check, coupon rules, expiry markdown, your web shop. Each has its own guide.
- Train and go live, store by store: advisors and cashiers on the till, stock clerks on receiving lots, managers on approvals and reports.
- Day to day. Your partner supports what it delivers. We support the product.
Make it yours
Our apps are the version most beauty stores need. When yours works differently, your iVendNext partner, or your own developers, can copy any of our free apps, change it and build what your chain needs on top. What is built for you is yours. How to make an app your own.
Coupons on a whole range
A coupon for Skincare that covers every product group beneath it, kept up to date when a group is added. A developer sample to start from.
Each pack by its code
Each pack's printed code checked on every stock movement, from receiving to the sale, and a lost unit told apart from a sold one. A developer sample to start from.
A version for your chain
Your own rules for loyalty, coupons or markdowns, built from our apps.
Your own reports
Views of members, lots and advisors for your managers, from the shop's own reports.
Local links
A local payment method, a delivery app, a loyalty provider or a messaging gateway for your market.
Hosting and support
Run and supported near you, by the partner who set it up.
Why beauty retailers choose iVendNext
Each reason carries its evidence.
Your loyalty programme, kept in your iVendNext
Your plans, your tiers and your cash back, with members, plans and cash back kept in your own iVendNext. The cashier sees a member's status on one key, and a code to the member's phone protects their account.
Customer-owned loyalty and Customer code check in our App library.
Every lot sold in date
Lots carry their expiry dates from receiving to the sale, the earliest is offered first, and short-dated lots take your own markdown steps.
Lots and expiry in iVendNext POS; Expiry markdown in our App library.
Keep your ERP
iVendNext is the retail layer beside your ERP. It connects to SAP Business One, SAP S/4HANA, Acumatica, NetSuite and Sage X3, and your partner connects any other ERP, regional ones included, with the iVendNext partner kit.
iVendNext's ERP connectors and partner kit.
One till for every industry
A beauty store needs no screen of its own. The same till runs on the counter, a tablet and a phone on the shop floor, so staff learn it once.
iVendNext POS in our App library.
Apps open to build on
There is no separate price for beauty, and most apps in the library are free. Their code is open: your partner, or your own developers, can copy and extend them, and an app built for you sits beside ours.
Our App library and kit terms.
Keeps selling when the connection drops
The till carries on offline until the connection is back.
iVendNext POS offline selling.
In the App library today, and more being built
Every app on these pages is in the App library today. These two lot rules are being built into the till.
Lot policy on the till
The lot that expires first suggested, or required unless a manager approves another with a reason, and the fewest days left a lot may have when it is sold.
Recalled lot named at the scan
A recalled lot named as recalled when it is scanned or picked, so the cashier knows why it is refused.
The library keeps growing as iVendNext and its partners publish new apps, and the App library's beauty and cosmetics page shows them as they arrive. Anything else your stores need, your partner or your own team can build with the iVendNext partner kit.
Talk to us about your beauty stores
Tell us how your stores sell, how your loyalty programme works, and which ERP and web shop you use. We will show you the till, the apps, and the iVendNext partner who can set it up near you.
Schedule a demo · See the apps · Build your own
Building retail solutions for beauty retailers? Talk to our partner team.
Guides for beauty storesThe iVendNext partner program
As of 24 October 2026. Everything in sections 1 to 5 is available today; section 6 says what is being built.
