iVendNext for hospitality

A restaurant is retail that serves at a table.

iVendNext runs the retail side of it: the till, stock, prices, payments, loyalty and the day's close. Apps add recipes, allergens and food cost, and a Table service switch being built into the same till adds the table, the courses and the kitchen. It sits beside the ERP you already own, and you take only the parts your restaurant, café, bar or kitchen needs.

The orderThe tableThe kitchenThe recipeThe service charge and the tip
1The picture

One till. A switch for the table. Small apps for the rest.

A café counter, a table-service restaurant, a bar, a cloud kitchen and a hotel's restaurant all sell, take payment, move stock and close the day. iVendNext already does that for retailers in many industries, so a restaurant uses the same till and the same back office. What only hospitality needs sits on top: apps for the back office and the guest, and, being built, a Table service switch on the till for the floor and its checks, a look for each kind of outlet, and apps for the kitchen.

Around it all is the work that makes it yours: setting it up, connecting your kitchen hardware and your outside systems, and building what your group needs on top of our apps. An iVendNext partner can do that for you, or your own team can. Section 2 lists what is in the till and the App library today, and what is being built.

One till for every kind of outlet Set-up and extensions by a partner or your own team surround everything. On the left, your own ERP, connected to iVendNext. Inside iVendNext, a look for each kind of outlet at the top; in the middle the iVendNext POS with its Table service switch and its doors; apps on either side, apps in the library on the left and apps being built on the right; and at the bottom what iVendNext already does for every retailer. SET UP AND EXTENDED BY YOUR iVENDNEXT PARTNER, OR YOUR OWN TEAM Set-up · menus and floor · kitchen hardware · delivery and hotel links · a version for your group · training · support Your own ERP Finance and accounts Purchasing Master data Stock value Connected: SAP Business One, SAP S/4HANA, Acumatica, NetSuite, Sage X3 Any other ERP, regional ones too: your partner connects it with the partner kit Keeps the books. iVendNext runs the restaurant. iVENDNEXT A look for each kind of outlet Café andquick service Table service Bar Cloud kitchen Hotel food andbeverage Restaurantback office Age-restrictedsale check Paymentmethod rules Post-salefeedback Kitchen displayBeing built Front of houseBeing built Guest orderingBeing built Room chargeBeing built iVendNext POS One till on terminal, tablet and phone Table service switch On the till's profile Checkbefore Pay Open checkdoor Kitchen ticketdoor Behind the switch: the floor, checks by table, seats and courses What iVendNext already does, used as it is Stock and recipes Purchasing, goods-in Prices and promotions Payments, gift cards House accounts Loyalty Returns and voids Shift reports Nothing here is rebuilt for restaurants. It is set up.

Your ERP stays where it is. The till is the same for every industry; the Table service switch and a look per outlet decide what each till shows. Apps plug into the till's doors and the back office. A dashed box is being built. Inside the dashed line is what your iVendNext partner, or your own team, sets up and extends.

3Which outlet are you?

Five outlets, five starting points

No outlet needs every part. Start from the one closest to yours, then add or drop parts against your own list of requirements.

Café or quick serviceTable-service restaurantBarCloud kitchenHotel food and beverage
In the till and the App library today
Counter selling, offline tooYesYes. At the bar or the passYesYesYes. And the hotel's retail store on the same till
Service charge on dishesWhere you charge oneYesWhere you charge oneUsually notYes
Split payment, house accountsYesYesYesRarelyYes
Restaurant back officeYesYesYes. Cocktail recipes off stockYes. One kitchen store for every brandYes
Age-restricted sale checkWhere you sell alcoholWhere you sell alcoholYesWhere you sell alcoholYes
Payment method rulesFor house accountsFor house accountsFor house accountsYes. Platform orders paid by the platform's methodFor house accounts
A store per brandOne storeOne storeOne storeYes. Each brand its own menu and pricesPer outlet
Being built
The till opens toSellingThe floorSelling, with tabs; the floor a tap awaySellingThe floor
Options, combos, eat in or take awayYesYesYesYesYes, with room service
Call numbersYesNot neededNot neededYesNot needed
Kitchen printers and displayYesYes, with coursesBar printerYesYes
The floor, checks, seatsNot neededYesTabs by nameNot neededYes
Split by item or seat, tips at PayTipsYesYesNot neededYes
Reservations, guest orderingKiosk, webYesWaitlistWebYes
OtherTabs on a cardDelivery platformsRoom charge
What your partner, or your team, adds
Set-up and extensionsMenu, prices, recipes and trainingThe floor plan, stations and printers, server trainingThe card terminal, the age rules for your marketDelivery middleware your region uses; your own fleetThe link to the hotel's property system
TipStart today with dishes, the service charge and the back office app; options are being built into the same tillLoad recipes first: food cost works from the first day of salesPut the age on the item group once (Alcohol 18); the till asks at every scanGive each brand its own store and price list, and cook from one kitchen storeRun the hotel's retail store and its restaurant on the same till, with a profile each; staff train once
4Market by market

Tax at the till, how guests pay, and the delivery platforms

What changes from one country to the next is mostly the tax rules at the till, the ways guests pay and the delivery platforms that matter. The figures below are from our own market research of June 2026; markets not listed are not researched, and tipping habits are not researched in any market.

MarketTax and e-invoicing at the tillHow guests payLeading delivery platformsYour partner, or your team, adds
UAEVAT 5%; no clearance today. Peppol e-invoicing required from 1 January 2027 for businesses with turnover of AED 50 million or moreCards (Jaywan co-badged), tap, Apple, Google and Samsung Pay, cashTalabat, Deliveroo, Careem, Noon, KeetaThe e-invoicing link when it applies. A receipt laid out as a UAE tax invoice is in the App library
Saudi ArabiaVAT 15%; ZATCA Phase 2 clearance of each invoicemada, Apple Pay over mada, cardsJahez, HungerStation, Talabat, Noon, MrsoolThe ZATCA clearance app and its set-up; mada through your card provider
KenyaVAT 16%; every invoice reported through eTIMSM-Pesa first, then cash and cardsGlovo, Bolt Food, Uber EatsThe eTIMS link; M-Pesa at the till
SingaporeGST 9%; InvoiceNow e-invoicing, phased in from April 2026PayNow and SGQR, NETS, cardsGrabFood, Foodpanda, DeliverooThe InvoiceNow link; PayNow and NETS
MalaysiaSST; MyInvois e-invoicing, phase four from January 2026DuitNow QRGrabFood, Foodpanda, ShopeeFoodThe MyInvois link; DuitNow
MexicoIVA 16% and 8%; CFDI 4.0 clearance of each invoiceNot researchedNot researchedThe CFDI link
United StatesSales tax by state and city; no clearanceCards by chip and tap, Apple and Google Pay, cashDoorDash, Uber Eats, GrubhubSales-tax rates per location, or a tax service at scale

In every market the till books an ordinary sale, so your country's e-invoicing app clears or reports it as it does for any retailer. The tax per service mode (eat in, take away) is set per market. Whether a service charge may be added by itself is a market rule too: your partner sets it for yours.

5How you get started

From the first conversation to a live outlet

An iVendNext partner in your region usually runs these steps with you; a team with its own developers can run them itself. iVendNext gives the product, the apps and the guides at every step.

The path to a live outlet Nine steps in two rows, from fit check to day to day. Each step is run by your partner or your team, shaded; what iVendNext gives at each step is written in blue. 1 Fit check Your requirementsagainst the menu iVendNext: this page,the docs, our team 2 Set up Outlets, tills, users;link your ERP iVendNext: the tilland ERP connectors 3 The menu Dishes, prices, tax,recipes, allergens,the service charge iVendNext: the set-upguide, step by step 4 Floor and kitchen Sections, tablesand kitchenstations iVendNext: the switchand the doors 5 Install the apps Back office, agecheck and the appsyour outlet needs iVendNext: the apps,free 6 Payments Card readers, houseaccounts, gift cards iVendNext: paymentapps and gateways 7 Hardware Printers, drawers,tablets and phones iVendNext: the counterhardware app 8 Train, go live Outlet by outlet:counter, servers,kitchen, managers iVendNext: the set-upand till guides 9 Day to day Your partner supportswhat it delivers iVendNext supportsthe product LEGEND Partner or your team Blue: from iVendNext Steps 4 and 5 growas the library grows
  1. Fit check. Put your own list of requirements against the menu in section 2. What iVendNext meets unchanged is ready; the rest is set-up or an extension.
  2. Set up. Outlets, tills, prices and users, as for any retailer. Link your ERP: iVendNext connects to SAP Business One, SAP S/4HANA, Acumatica, NetSuite and Sage X3, and your partner connects any other ERP with the partner kit.
  3. The menu. Follow the published set-up guide for a café or quick-service counter: each dish an item with its price and tax, the service charge, recipes and allergens.
  4. Floor and kitchen. Sections and tables, the kitchen stations and their printers or screens.
  5. Install the apps: the restaurant back office first; the age check where you sell alcohol or tobacco; payment method rules for house accounts and delivery-platform orders; the kitchen and guest apps as they join the library.
  6. Payments. Card readers through our payment apps or your provider's gateway, house accounts with their credit limits, gift cards.
  7. Hardware. Receipt printers and cash drawers at the counter; the till runs in the browser on the tablets and phones you choose.
  8. Train and go live, outlet by outlet: the counter, the servers, the kitchen and the managers.
  9. Day to day. Your partner supports what it delivers. We support the product.

Make it yours

Our apps are the version most restaurants need. When yours works differently, your iVendNext partner, or your own developers, can copy our free apps, change them and build what your group needs on top. What is built for you is yours.

A version for your group

Your menu rules, reports and kitchen layout, built from our apps.

Delivery middleware

The ordering hub your region uses, and your own delivery fleet and dispatch.

Hotel and booking links

The hotel's property system behind room charge; the booking platforms behind reservations.

Franchise and brands

Your brand rules across franchise outlets, and the reports a franchisor asks for.

Staff and payroll

Tip payouts and time worked, sent to your payroll.

Guest campaigns and alerts

Campaigns from your guest data, and alerts on unusual voids or refunds.

Kitchen hardware

The printers and screens your kitchens already use.

Local tax links

Your country's e-invoicing link and local payment methods.

6Why iVendNext

Why restaurants choose iVendNext

Each reason carries its evidence.

One till for retail and hospitality

A hotel's retail store and its restaurant, a grocery store and its café, a bakery that serves at tables: each runs the same iVendNext POS, on a different profile. Staff learn one till, managers read one set of reports, and every improvement made for one industry reaches the others.

The one-till design of iVendNext POS, used by every industry we serve.

Keep your ERP

Your ERP keeps the books; iVendNext runs the restaurant. iVendNext connects to SAP Business One, SAP S/4HANA, Acumatica, NetSuite and Sage X3, and your partner connects any other ERP, regional ones included, with the partner kit.

Our ERP connectors.

Free apps, open to build on

The restaurant apps are free, and there is no separate price for hospitality. Their code is open: your partner, or your own developers, can copy and extend them for the way your group works.

Our App library and kit terms.

The same till on phone, tablet and terminal

iVendNext POS runs in the browser, on the counter terminal, a tablet or the phone a server already carries. In our review of 17 restaurant systems in July 2026, every one ran its staff handheld as an installed app, and one vendor's own handheld runs no web browser at all.

Our review of 17 restaurant systems, July 2026.

The counter keeps selling offline

When the internet drops, the counter keeps selling dishes, with the service charge set on them, paid in cash or by card. When it returns, the cashier reviews and posts the sales; in our café test the posted sale matched the server to the cent.

Our café test on iVendNext POS, October 2026.

Recipes, allergens and food cost from day one

Ring dishes as you do today. One press a day takes their ingredients off stock by your recipes, the till shows each dish's allergens, and food cost by recipe sits beside the actual cost.

The Restaurant back office app in the App library.

7What we are building

Being built

In the order we are building them.

  1. 1

    Counter service in full

    Call numbers, sold-out items and menus by the hour, item options and combos, eat in or take away with its tax, the service charge added by service mode or on a check, kitchen tickets by station (when the internet is down too), and looks for cafés, quick service and cloud kitchens.

  2. 2

    The kitchen display

    Tickets on a screen per station, with timers, bump and an expo screen.

  3. 3

    Table service

    The Table service switch, the floor, open checks shared by every till, seats and courses, split by item or seat, tips at Pay, and looks for restaurants, bars and hotels.

  4. 4

    Front of house and guest ordering

    Reservations and the waitlist; ordering by QR code, kiosk and web; covers, table turns and a tips report in the back office.

  5. 5

    Hotel food and beverage

    Room charge to the guest's folio.

  6. 6

    Delivery platforms

    Delivery orders straight into iVendNext and on to the kitchen, for cloud kitchens and every outlet that delivers.

  7. 7

    Bar tabs on a card

    A card held when the tab opens and charged when it closes, and tips keyed on the card terminal.

Talk to us about your restaurant

Tell us how your outlets work and where they trade. We will show you the till, the apps, the set-up for your kind of outlet, and the iVendNext partner who can deliver it near you.

Contact us

Building retail solutions for restaurants? Talk to our partner team.

As of 24 October 2026. Market facts are from our research of June 2026; the competitor fact is from our review of July 2026.